Refund Policy
Thank you for shopping with Fabbelo. We aim to ensure a smooth and satisfying experience, and we understand that sometimes a refund is necessary. Please read our policy carefully to understand how we process refunds.
1. Eligibility for a Refund
To be eligible for a refund, your item must first be approved for a return. Refunds are issued for items that are:
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Damaged or defective upon delivery.
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Incorrect, meaning it is not the item you ordered.
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Returned according to our Return Policy with all original packaging and in unused condition.
2. Refund Process
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also inform you of the approval or rejection of your refund.
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If Approved: Your refund will be processed, and a credit will automatically be applied to your original method of payment within [X business days]. The processing time for your bank or credit card company may vary.
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If Rejected: If the item does not meet our return criteria, we will notify you and explain the reason for the rejection. The item will be returned to you.
3. Partial Refunds
In certain situations, only partial refunds may be granted:
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Any item not in its original condition, is damaged, or has missing parts for reasons not due to our error.
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Any item that is returned more than [Number, e.g., 24 hours] after delivery.
4. Late or Missing Refunds
If you haven’t received a refund yet, please follow these steps:
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Check your bank account again.
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Contact your credit card company, as it may take some time before your refund is officially posted.
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Contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and you still have not received your refund, please contact us at [Your Contact Email, e.g., contact@fabbelo.com].
5. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund, unless the return is a result of our error (e.g., you received a wrong or defective item).
6. Contact Us
If you have any questions about our refund policy, please contact us.